Frequently Asked Questions

Everything You Need to Know About iScent

Whether you're choosing your first diffuser or looking to get the most out of your fragrance oils, we're here to help. Below are answers to some of our most frequently asked questions.

What is iScent?

iScent creates premium fragrance oils and smart cold-air diffusers designed to bring the luxury scent experience of high-end hotels, spas, and resorts into your home, office, business, or vehicle. Our products combine sophisticated fragrances with innovative technology to create unforgettable spaces.

Which diffuser is right for me?

The right diffuser depends on the size of the area you'd like to scent.

Small Spaces – Ideal for bedrooms, bathrooms, offices, apartments, and vehicles.

Medium Spaces – Perfect for living rooms, open floor plans, salons, and retail stores.

Large Spaces – Designed for larger homes, offices, commercial buildings, and HVAC scenting.

If you're unsure which diffuser best fits your needs, our team is happy to help you choose the perfect model.

How long does a fragrance bottle last?

Fragrance longevity depends on your diffuser settings, scent intensity, and Bluetooth scheduling.

As a general guideline:

120 mL Bottle: Approximately 2–4 weeks

500 mL Bottle: Approximately 4–7 weeks

Using the Bluetooth app to customize operating hours and fragrance intensity can significantly extend the life of your fragrance oil while maintaining a consistent scent throughout your space.

Are iScent fragrance oils pet friendly?

Our fragrance oils are designed for use in cold-air diffusion systems that disperse fragrance as a fine dry mist without heat or water.

Many customers enjoy our products in homes with pets. However, every animal has different sensitivities, so we recommend beginning with a lower intensity setting, using your diffuser in a well-ventilated area, and monitoring your pet's comfort. As with any fragrance product, keep oils out of reach of pets and consult your veterinarian if your pet has existing respiratory conditions.

Are your diffusers safe to use around children?

Yes, when used as directed. Our diffusers are designed to scent the air without producing heat or open flames. We recommend keeping fragrance oils and diffusers out of reach of children and using moderate fragrance settings in nurseries or children's rooms.

Do your diffusers require water?

No.

iScent diffusers use advanced cold-air diffusion technology, meaning no water or heat is required. This allows the fragrance to maintain its integrity while delivering consistent, even scent coverage throughout your space.

Can I control the fragrance strength?

Absolutely.

Every Bluetooth-enabled iScent diffuser allows you to adjust fragrance intensity and create custom operating schedules directly from your smartphone, giving you complete control over your scent experience.

Will the diffuser leave residue?

When used correctly, iScent cold-air diffusers disperse an ultra-fine dry mist designed to scent the air without leaving oily residue on furniture, flooring, or surfaces.

Can I use other fragrance oils?

For the best performance and longevity, we recommend using genuine iScent fragrance oils. Our oils are specially formulated for cold-air diffusion technology, helping ensure optimal scent performance while protecting your diffuser.

How often should I clean my diffuser?

For the best performance, we recommend cleaning your diffuser every 2–3 months or whenever changing fragrances. Regular maintenance helps keep your diffuser operating efficiently and extends its lifespan.

Can I use an iScent diffuser with my HVAC system?

Select iScent models are compatible with HVAC systems, allowing fragrance to be distributed evenly throughout your entire home or business. Contact our team if you're unsure which model is right for your space.

What makes iScent different?

At iScent, we focus on combining premium fragrance oils with modern diffuser technology to deliver a luxury scenting experience that's simple to use and built to last. Every product is designed to provide consistent fragrance, elegant design, and complete control through Bluetooth scheduling and adjustable scent intensity.

Do you offer scent recommendations?

Yes.

Whether you're looking for something fresh, warm, woody, floral, or inspired by luxury hotels and spas, our team can help you find the perfect fragrance for your home or business.

Visit Our Showroom

We'd love to welcome you to experience our fragrances in person and help you find your signature scent.

iScent
3300 Burris Rd
Davie, FL

Still Have Questions?

Our customer support team is always happy to assist with product recommendations, diffuser setup, fragrance selection, and ongoing support. We're committed to helping you create a beautifully scented space you'll love every day.