Shipping policy
Do you ship internationally?
Yes! iScent USA proudly ships worldwide. Shipping costs will be calculated at checkout based on your location. Keep an eye out for our special promotions and free shipping offers throughout the year.
How long will it take to receive my order?
Processing times are typically 1–3 business days.
Once shipped:
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U.S. orders usually arrive within 3–7 business days.
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International orders may take 7–16 business days, depending on destination and customs processing times.
You’ll receive a confirmation email with tracking details once your order has been dispatched.
Do you offer express shipping?
Yes, express shipping options are available at checkout for most regions. Rates and delivery times vary depending on your location.
Customs, duties & taxes
International orders may be subject to customs fees, import duties, and taxes once the shipment reaches your country. These charges are the responsibility of the customer.
Have questions?
We’re here to help! Visit our Contact Us page or email us at bh@iscentusa.com and our team will be happy to assist you.
